Navigating a life-changing diagnosis: Simple strategies for patients, families and health care providers in 30 minutes!

Hsien and Clare host popular podcasts about how to improve the entire illness experience through planning ahead. They have interviewed hundreds of people and have uncovered simple strategies and tools to share with patients, families and health care providers that can be used early on in an illness. This 30 minute event will discuss 7 keys to a better illness experience, tools for advance care planning, and will ultimately help normalize planning ahead in every day conversations. There will also be time to answer audience questions.  

Hsien Seow, PhD, is a Professor and Research Chair in Palliative Care, McMaster University. His research focuses on improving the patient family experience with serious illness. He co-hosts the podcast The Waiting Room Revolution (www.waitingroomrevolution.com).  

Clare is a Registered Nurse with 30 years’ experience in End-of-Life Care. She has worked in hospices, the community, and acute sectors as a Clinical Nurse Specialist, and at a national level as a Consultant Nurse for the Gold Standards Framework. Clare is a Care Quality Commission Specialist Advisor for End-of-Life Care and a Lasting Power of Attorney Consultant.  Clare is the owner and director of Speak for Me (https://speakforme.co.uk/) which helps organisations to improve End-of-Life Care and provides professional and public education about Palliative and End-of-Life Care and Advance Care Planning. Clare campaigns for proactive Advance Care Planning and hosts the podcast Conversations about Advance Care Planning. (https://speakforme.co.uk/podcast-2)